The termite inspector showed up this morning. I wasn’t excited about it, but I like the feeling of a thing being done.
I’d been waiting for him the way you wait for the dentist—not dreading it, exactly, just wanting to get it over with. He roamed the house freely. My wife was on the phone in the family room. My son, fighting off an illness upstairs, was somewhere between working and sleeping. The inspector covered every room, poked around the garage, focused on the outside walls, and pronounced us clean for another year. His lime green boot covers were the most exciting part.
Before he left, I asked him about the ants. There’d been a small parade of them moving through one corner of the kitchen, and I wanted a professional opinion. He came over, I lifted the toaster, and one lone ant skittered across the countertop. Just one. Either he was keeping all the good crumbs for himself, or our kitchen wasn’t worth the effort. The inspector asked whether the previous treatment had used a residual or non-residual chemical. I had no idea. I searched my email for an invoice and came up empty. He told me the office would call about a treatment plan—non-contract, he said. He said that part like it mattered.
It did.
Last year, after the termite inspection wrapped up, I let the termite company do an annual bug treatment. It was a new build. I would see what problems emerged. They left little traps around the house and garage, and I watched them do essentially nothing for a few months. When a pest control company knocked on my door, I figured I’d give them a shot. The company was called White Knight. I signed their contract without thinking too hard about what “contract” actually meant.
Turns out it means something.
When I called to cancel today, I got a screener first—baby crying in the background, pleasant enough. Then I was transferred to the woman whose job it is to make you reconsider. She opened with, “I hear you feel you’re paying too much. Let’s see if we can take care of that today.” I told her I just wanted to cancel. She shifted. To exit the contract early, she said, it would cost $285. I had one treatment left at $129.
So: pay more than double to leave, or wait out one more treatment and cancel then. I told her that was ridiculous. I told her I’d never sign another contract with them, that if anyone from the company knocked on my door again I’d send them away immediately. She said, “Have a good day, sir,” and hung up.
I put a reminder on my calendar for three months out. One more treatment, then I’m done.
The less stressful move would be to pay the $285 and be done with it today. I know that. But there’s something in me that can’t hand over money for nothing, especially not money I owe because I didn’t read a contract carefully enough. So I’ll wait. I’ll take the last treatment. I’ll call back and cancel, and I’ll probably have to fight for that too.
I’m not too old to learn a lesson. I’m just too old to pay a cancellation fee that costs more than the service itself.