Pre-2007 Life


ANDREW B. GRUENBAUM
8108 Thornwood Dr
North Richland Hills, TX 76182		 Telephone (682) 888-7167
agruenbaum@yahoo.com

INTRODUCTION

Results-oriented individual with a proven record of accomplishments seeks a position in a high-tech industry where rewards are based on personal merit and a solid understanding of technical issues and marketing concepts.

EDUCATION

FRANKLIN UNIVERSITYMasters of Business Administration with Technology Mgmt. Specialization,  August, 1999

BS in Human Resource Management in 1987
BS in Business Administration in 1987

THE OHIO STATE UNIVERSITY

Computer programming and mathematics courses. Attended for two terms in 1992.

 Columbus, Ohio

EMPLOYMENT

Business Owner January 2004-PRESENT

Fountainpoint Distribution LLC

2007-2016

Operated multiple websites, eBay stores, and a sign rental company.  As a small company, I have been involved in all administrative and sales-related decisions.  My distribution company provided a wide variety of products for the Limited family of stores in the Columbus, OH area.

  • Sought to develop innovative side line businesses to take advantage of existing company abilities.
  • Manage one part-time staff and 15+ suppliers to fulfill both drop ship orders and replenishment of on-site inventory.
  • Create and write postings for sign-related and other social media sites
  • Communicate with contractors and suppliers to provide exemplary products and services for my customers
  • Research suppliers to remove or add products to the website to raise margins and improve internal processes
  • Using Agile methodologies, developed and documented requirements for website changes and updates with local and offshore resources.
  • Participated in a number of teams to increase effectiveness of website – multiple development teams and a web marketing team to improve organic search results and cost effectiveness of AdWords campaigns

************************2003 – 2007************

During the past few years, Fountainpoint has done a variety of things.  The one constant is being a supplier to the Limited, Express, Victoria’s Secret and Bath & Body Works.  The rest of the business has had a great deal of variety.  This includes:

    1. Selling backyard pond liners

(Ended this business 12/06)

  1. Selling Portable Signs  (Assumed ownership 05/06)
    1. Portable Solar Signs
    2. Changeable Sign Letters
    3. Sidewalk Signs
    4. Portable Signs
    5. Scrolling Displays
    6. Portable Black Signs
    7. Open Neon Signs
    8. Gemini Letters
  2. I maintain a few adsense sites (www.recentdealsonline.com, www.pureled.com  & others)

The past few years leave me wondering why I ever worked a “regular” job.  I have had some success and been very fortunate with the success I have had.  Regrettably, there have been some failures, too.  But, those failures have made me a much savvier business man.  I believe I have now found my proper direction and look forward to the lessons (both positive and negative) of the coming years.

INTERNET & DATABASE CONSULTANT March 2002-December 2003

Flowerama, R.H. Burton, Gutterworx, Dublin Baptist, Grace Brethren, Stottlemyer Hydromulching, Carmen’s Vacuums

  1. Marketing and registering customer websites to Internet search engines.
  2. Work with outside vendors to provide e-commerce solutions for small businesses.
  3. Lead a variety of database and Internet projects for clients.
  4. Interact with all team members throughout project life cycle.
  5. Develop applications that meet user needs and follow existing processes
  6. Provide ongoing training, troubleshooting, and support.
BUSINESS ANALYST August 2001 – March 2002

Checkfree

  1. Developed an activation program for electronic billers to allow additional customers conversions to ebills. Expected up to 80% conversion ratio.
  2. Created a proactive reporting process, which informed the Account Managers of issues that would impact customer satisfaction.
  3. Documented complex requirements to developers and outside vendors. Completed documents allowed for application handoff.
PRODUCT/PROJECT/IT MANAGER June 2000 – May 2001

Applied Virtual Vision Inc.

  1.  Manage a team of customer service and implementation/training professionals in a “.com” company.
  2. Develop new product requirements through researching competitive products and customer interaction.
  3. Direct the documenting of the bug tracking, development, training, implementation and enhancement processes.
  4. Create metrics to track progress in reaching customer service goals.
  5. Consult with customers regarding requested product enhancements and manage the development process.
  6. Ensure all customer issues and disputes are resolved in a courteous and professional manner.
  7. Interact with the development team as product bugs and defects are prioritized and resolved.
SENIOR SYSTEM ENGINEER 1999-2000

Qwest Communication

  1. Contributed to the requirements definition development of complex information systems to support the achievement of corporate goals and objectives.
  2. Assisted internal customers with business requirements analysis and developed multiple system requirements to meet customer needs.
  3. Analyzed customer issues and determined IS solutions to their problems.
  4. Transformed system requirements into software and\or hardware design specifications.
  5. Coordinated a seamless transition of new or modified software into the production environment.
SENIOR PROGRAMMER/ANALYST 1999

Victoria’s Secret Catalogue

  1. Serve as an intermediary between the business team and the web team.
  2. Track and provide a variety of reports to validate success of web marketing campaigns.
  3. Analyze proposals for feasibility as possible web site enhancements.
  4. Develop test plans to ensure the development process produces a high quality product.
  5. Challenge existing processes to help improve the process.
  6. Discuss problems with developers that occurred while executing the test plan.
  7. Research and make recommendations to improve listings on Internet search engines.
INTERNET CONSULTING June 1998-April 1999

Employed by Information Control Corporation with a 6 month assignment with Battelle’s Product Development Group

  1. Serve as an intermediary between the business team and the web team.
  2. Track and provide a variety of reports to validate success of web marketing campaigns.
  3. Analyze proposals for feasibility as possible web site enhancements.
  4. Develop test plans to ensure the development process produces a high quality product.
  5. Challenge existing processes to help improve the process.
  6. Discuss problems with developers that occurred while executing the test plan.
  7. Research and make recommendations to improve listings on Internet search engines.

 

Employer Activity Dates
Internet Consulting June 1998 – December 2003
Employed by Information Control Corporation with a 6 month assignment with Battelle’s Product Development Group
  1. Primary developer for Intranet and Internet applications
  2. Coordinated efforts of internal Internet resources
  3. Supervised development and maintenance of editorial, design and technical Web standards.
  4. Fully documented all Internet tools, applications, and web server modifications so my predecessor would be able to fully understand the webmaster role.
  5. Supervised all aspects of web site development and the use of web auditing software.
  6. Participated in a group that was charged with developing cross-departmental plans to ensure effective long-term content development of internal and external web sites.
  7. Developed numerous applications using Cold Fusion 4.0. I have nearly 3 years of Cold Fusion experience.
  8. Well versed in Windows NT 4.0 as it relates to IIS 4.0 and Index Server..
  9. Ensured systems were complete and cohesive in order to run Web software programs.
  10. Supervised creation and maintenance of web sites to ensure all web content was of optimum quality and complied with established corporate standards.
  11. Skilled with FrontPage98, Microsoft Word, Microsoft Access, and a variety of web-related software. (i.e. eRoom)
  12. Developed, managed and implemented the integration of Web-based projects with existing Web site within established time frames.
 October 1998 to March 1999
Franklin Computer Services Group
  1. Led projects involving design, development and analysis of systems’ specifications for distributing and publishing information on the Web.
  2. Managed client projects from artwork to layout to final deployment
  3. Conducted project team meetings as issues were raised
  4. Utilized all available resources to insure project was completed to customers satisfaction
 June 1998 to October 1998
Applied Innovation Inc. CORPORATE WEBMASTER

  1. Fully responsible for all Internet and Intranet development.
  2. Coordinated communications between marketing and technical groups and responded to escalated inquiries and problems.
  3. Participated in discussions with the marketing department to identify and develop opportunities.
  4. Supervised administration of Web infrastructure, including identifying dependencies and security issues.
  5. Interacted with network and operation’s groups to resolve operating issues and problems.
  6. Developed data management strategies and Internet usage policies.
  7. Participated in development of department budget and operating plan.
  8. Supervised the usage of outside vendors to increase productivity.
  9. Created numerous Cold Fusion 3.0 and Active Server Pages applications.
  10. Skilled with FrontPage98, Microsoft Word, Microsoft Access, and a variety of web-related software. (i.e. Verity)
 May 1996 – June 1998
Support Technology, Inc. WWW DEVELOPMENT AND PRODUCT MANAGEMENT

  1. Responsible for the maintenance of multiple websites.
  2. Responsible for developing marketing of internet based automotive interest site
  3. Provide technical support to our Internet and smaller networking clients.
 November 1994 – May 1996
CompUSA CORPORATE AND RETAIL HARDWARE SYSTEM SALES

  1. Sold computer hardware systems to customers in both a retail and corporate environment.
  2. Knowledge of Apple, IBM-clones, software, printers and other computer peripherals.
  3. Contacted, sold, and maintained assigned corporate accounts.
  4. Configured computer systems to specific customer needs.
  5. Employee of the Month in December 1993.
  6. Served as Assistant Hardware Sales Manager.
 October 1993 – November 1994
Account Temps ACCOUNTS RECEIVABLE CLERK

  1. Long-term temporary assignment with national parcel delivery company.
  2. Daily contact with shippers regarding payment inquiries, problems and arrearages
  3. Process and accounting of payments for delivery services.
 April 1993 to October 1993
National Car Phones SALES REPRESENTATIVE

  1. Performed a variety of cellular phone related sales tasks.
  2. Served as “Acting Manager” during periods of emergency; assisted co-workers in clarifying product usage and technical aspects of product installation
  3. Attended trade shows with management, assisted in set-up of display, and performed public speaking requirements as requested to increase promotional coverage of equipment
  4. Assisted in the development of promotional advertising and sales incentive program
  5. Supervised and trained a staff of sales people.
  6. Recognized as top sales producer for exceeding quotas in cellular telephone equipment
  7. Developed proposals, delivered product presentations to clients, and negotiated agreements
 October, 1987 – March, 1990, & 1993
Adia Personnel Services (I worked this position while also working full-time during the day.) CUSTOMER SERVICE REPRESENTATIVE

  1. Assist customers in placing telephone mail orders for computer accessories company.
  2. Handle complaints and inquiries regarding product orders.
 November, 1992 – February 1993
Rose Products and Services OUTSIDE SALES REPRESENTATIVE

  1. Consistently exceeded sales quotas and earned bonus awards for outstanding sales and service.
  2. Interacted with customers to demonstrate equipment and promote product sales.
  3. Served as liaison between territory accounts and management on billing discrepancies and field service issues; investigated and resolved all customer problems in a positive, prompt manner.
 March, 1990 – March, 1992
Roger’s Medical
  1. Sales Representative
  2. Sold/demonstrated 3-wheeled scooter and wheelchairs in homes and trade shows
 August 1988-March 1989
Kinman Associates LANDSCAPER

  1. Performed a variety of landscaping tasks to include planting, mulching, building stone walls and delivery work
  2. I continued working on Christmas tree lots until the early 1990’s
 May 1986 –  October 1987
Wendy’s FOOD PREPARER

  1. I worked some closing and lunch shifts while attending school.
 November 1985 – May 1986
O.M Scotts and Sons LANDSCAPING and PACKAGE OPERATOR

  1. I worked this job on weekends while attending school during the day and working at Sister’s during the evenings.
 Summer 1985
Sister’s Chicken & Biscuits FOOD PREPARER

  1. I worked mostly closing shift while attending school full-time.
 November 1983 – September 1985
McDonalds GRILL WORKER

  1. I worked part-time while completing High School.
  2. After joining the National Guard, I resigned this position.
 June 1982 – February 1983
Community Market CARRYOUT and STOCK BOY

  1. Worked some evening and mostly weekends while attending school.
  2. This position worked very well around my high school schedule.
  3. I quit this position to allow me to focus on my senior year of school.
 March 1981 – August 1982
Miscellaneous Farmers FARM LABOR

  1. Although I helped mostly during summers bailing hay, on many occasions I also helped do many of the evening chores.
 May 1974 – August 1981

ACTIVITIES

  1. Founding member and secretary of local Cold Fusion User’s Group.
  2. Active in local church.
  3. Enjoy financial investing, gardening, reading, playing with my kids, and cooking.

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